Last updated: 1 November 2026
Gist Hub Solutions (“we”, “us”, “our”) respects your privacy. This policy explains what personal information we collect through gisthubsolutions.com and our services, how we use it, and the choices you have. We handle personal data in line with Ghana’s Data Protection Act, 2012 (Act 843).
Information we collect
- Information you give us when you request a demo, contact us or become a client: your name, business name, phone or WhatsApp number, email address, current website address and anything you write in a message.
- Billing information needed to invoice you for a plan. Mobile Money and card payments are processed by our payment providers; we do not store full card numbers.
- Technical information collected automatically when you visit our site, such as IP address, browser type, device, pages viewed and referring site, through server logs and analytics tools.
How we use your information
- To respond to your enquiry and prepare a free demo or quote.
- To deliver, bill for and support the services you subscribe to.
- To send occasional tips and offers by email, only if you have opted in. You can unsubscribe at any time.
- To keep our website secure and understand how it is used so we can improve it.
- To meet legal and accounting obligations.
Sharing your information
We do not sell your personal information. We share it only with service providers who help us run our business (for example hosting, email delivery, payment processing and analytics), who are bound to protect it, and where the law requires us to.
Cookies and analytics
Our website uses essential cookies to function and may use analytics cookies to understand visitor behaviour in aggregate. You can control cookies through your browser settings.
How long we keep your information
Enquiry details are kept for as long as needed to respond and follow up, and client records for as long as you remain a client plus the period required for tax and legal purposes.
Your rights
You may ask us to access, correct or delete the personal information we hold about you, to stop sending you marketing, or to explain how we are using your data. Email us at info@gisthubsolutions.com and we will respond within a reasonable time.
Client websites
When we build and host a website for a client, the client remains the data controller for information collected through that website. We act on the client’s instructions and apply appropriate security measures to the hosting environment.
Changes to this policy
We may update this policy from time to time. The latest version will always be published on this page with the date it took effect.
Contact
Questions about privacy? Email info@gisthubsolutions.com.